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#Strategy
3 entries on this thread.
- 2026
- #0024
Process debt: the operational version of technical debt
Developers know technical debt: the shortcuts that pile up and slow everything down. Businesses have the same thing in their operations, it just doesn't have a name. So nobody pays it down.
- #0015
“We'll just use a spreadsheet” is a strategy — until it isn't
The humble spreadsheet runs more of the business world than any SaaS platform. That is fine, right up to the point where it quietly becomes the thing holding you back. Here is how to spot the moment to graduate.
- #0012
Compliance is a UX problem
Crew compliance sounds like a paperwork problem. Spend time with the people doing it and you find it is really a design problem — and the design was making it far harder than it needed to be.